ROUND BRUSH BLOW DRY

Cancellation Policy

Thank you for choosing Divasbyclaudia. To ensure a smooth experience, please review our policies before booking. Our salon is located at 309 Barking Road, E13 8EE with free parking available on a first-come, first-served basis. Appointments can be booked up to three months in advance. Please use your legal name when booking. We kindly ask that appointments be booked at least 1 to 2 days in advance. Same-day bookings are subject to availability and confirmation. Unconfirmed bookings are non-refundable. Emergency or special slot bookings incur an additional £60 fee and must be confirmed before payment. Our salon operates Wednesday to Saturday from 10 AM to 7 PM and is closed Sunday to Tuesday. Please arrive 10 minutes early. Late arrivals may incur fees or result in cancellation without refund. Deposits are required for all bookings over £30 and are non-refundable. Full payment is required upfront for bookings under £30. Cancellation must be made at least 48 hours in advance. Late cancellations or no-shows result in loss of deposit or full service charge. After two no-shows, full prepayment is required for future bookings. Wigs must be dropped off at least two days before your appointment. Late drop-offs incur a £35 fee. Include your full name, appointment type and time, hair description, Instagram handle, and contact number. We are not responsible for lost, damaged, or misplaced wigs, and insurance is strongly recommended. We only accept HD, laces. Dense, thick, big-knotted, or colored laces will result in cancellation with no refund. Services are not provided for synthetic, matted, untreated, or previously used hair in poor condition. Photos and videos may be taken for promotional purposes. Clients posting complaints publicly before discussing with management may forfeit future bookings. We are not liable for any personal client belongings. Verbal abuse or disrespectful behavior toward staff may result in immediate service termination with no refund. Referral rewards are available for first-time clients referred by existing clients. Payment methods accepted are cash, card, and bank transfer. We cannot provide services to children or clients with contagious conditions. Our premises are monitored by CCTV for safety. By booking with Divasbyclaudia, you confirm that you have read, understood, and agreed to our policies. We appreciate your cooperation and look forward to providing excellent service.

Contact Details

• 309 Barking Road, London E13 8EE, United Kingdom

  + 02070182829

  askdivasbyclaudia@gmail.com