PLEASE NOTE WE ARE NOT ACCEPTING WALK-INS. STRICTLY BY APPOINTMENT
SILVER LAUNDRY
Includes wash, condition and style
Service Description
Our Silver Laundry Service offers a complete care package, including washing, conditioning, and professional styling, with options to maintain wavy, straight, or curly textures. Requirements: • Wig (that needs laundry service) Included Services: • Wash, condition, and styling (wavy, straight, and curl intact) Additional Costs: • Under-Wig Cornrows: £50 extra • Fitting and Styling: £40 extra Appointment Details: • Appointment durations are estimates and may exceed the scheduled time. • A non-refundable deposit of £30 is required for booking. • Please drop off or post your wig with a note at least 2 days before your appointment to ensure your wig is ready on time. Refer to shop opening days and times before dropping off your wig. Late drop-offs will incur additional fees. • To receive your completed wig by post, kindly include a prepaid return envelope. • Arrival Time: Arrive 10 minutes before your scheduled appointment to allow time for parking and completion of any necessary pre-treatment consultation forms. Late arrivals will incur a fee or may result in appointment cancellation, forfeiting your deposit. • Cancellation Policy: Cancellations or rescheduling must be made 48 hours prior to the scheduled appointment. Canceling an appointment results in losing your deposit. Canceling an appointment with less than 48 hours’ notice incurs the full charge of the service. • No-Show Policy: Missed appointments will result in lost deposits and automatic balance deductions from your payment method. Booking Agreement: By scheduling an appointment with Divasbyclaudia, you acknowledge that you have read, understood, and agreed to our policies and guidelines. We appreciate your understanding and cooperation.
Cancellation Policy
Thank you for choosing Divasbyclaudia. To ensure a smooth experience, please review our policies before booking. Our salon is located at 309 Barking Road, E13 8EE with free parking available on a first-come, first-served basis. Appointments can be booked up to three months in advance. Please use your legal name when booking. We kindly ask that appointments be booked at least 1 to 2 days in advance. Same-day bookings are subject to availability and confirmation. Unconfirmed bookings are non-refundable. Emergency or special slot bookings incur an additional £60 fee and must be confirmed before payment. Our salon operates Wednesday to Saturday from 10 AM to 7 PM and is closed Sunday to Tuesday. Please arrive 10 minutes early. Late arrivals may incur fees or result in cancellation without refund. Deposits are required for all bookings over £30 and are non-refundable. Full payment is required upfront for bookings under £30. Cancellation must be made at least 48 hours in advance. Late cancellations or no-shows result in loss of deposit or full service charge. After two no-shows, full prepayment is required for future bookings. Wigs must be dropped off at least two days before your appointment. Late drop-offs incur a £35 fee. Include your full name, appointment type and time, hair description, Instagram handle, and contact number. We are not responsible for lost, damaged, or misplaced wigs, and insurance is strongly recommended. We only accept HD, laces. Dense, thick, big-knotted, or colored laces will result in cancellation with no refund. Services are not provided for synthetic, matted, untreated, or previously used hair in poor condition. Photos and videos may be taken for promotional purposes. Clients posting complaints publicly before discussing with management may forfeit future bookings. We are not liable for any personal client belongings. Verbal abuse or disrespectful behavior toward staff may result in immediate service termination with no refund. Referral rewards are available for first-time clients referred by existing clients. Payment methods accepted are cash, card, and bank transfer. We cannot provide services to children or clients with contagious conditions. Our premises are monitored by CCTV for safety. By booking with Divasbyclaudia, you confirm that you have read, understood, and agreed to our policies. We appreciate your cooperation and look forward to providing excellent service.
Contact Details
309 Barking Road, London E13 8EE, United Kingdom
+ 02070182829
askdivasbyclaudia@gmail.com