PLEASE NOTE WE ARE NOT ACCEPTING WALK-INS. STRICTLY BY APPOINTMENT
WIG CONSULTATION SERVICE
Service Description
Wig Consultation at Divasbyclaudia At Divasbyclaudia, we’re dedicated to making your wig selection experience seamless and enjoyable. Our consultations, offered both in-person at our studio (309 Barking Rd, E13 8EE) and virtually, are designed to give you the knowledge, confidence, and support you need to find the perfect wig. What to Expect in Your Consultation: • Exclusive Access to Our Collections: Get an up-close look at our expertly crafted wig collections, showcasing our quality and variety in textures, lengths, colors, and closure types. • Precise Measurements for the Perfect Fit: We take thorough, accurate measurements to ensure your wig is custom-fit to your unique specifications, so you can wear it with confidence. • Detailed Demonstration of Options: We guide you through your choices, covering closure sizes, cap types, materials, and customization options for a personalized look. • Hands-On Try-On Session: Experience the look and feel of selected wigs by trying them on, allowing you to envision your finished style and feel comfortable in your selection. • Honest Q&A and Guidance: We’re here to answer any questions and provide transparent information on the advantages and considerations of different wig types and materials. • Professional Advice Tailored to Your Needs: Whether you’re new to wigs or looking for a specific style, our expert guidance is designed to help you find the wig that complements your lifestyle and personal style. • £30 Voucher for Your First Wig Purchase: As a thank-you for consulting with us, enjoy a £30 voucher redeemable on your first purchase. Consultation Duration: 30 minutes Booking Your Consultation: Whether it’s your first wig or you’re looking to refresh your style, we invite you to schedule a consultation with us and experience personalized service from the experts.
Cancellation Policy
Thank you for choosing Divasbyclaudia. To ensure a smooth experience, please review our policies before booking. Our salon is located at 309 Barking Road, E13 8EE with free parking available on a first-come, first-served basis. Appointments can be booked up to three months in advance. Please use your legal name when booking. We kindly ask that appointments be booked at least 1 to 2 days in advance. Same-day bookings are subject to availability and confirmation. Unconfirmed bookings are non-refundable. Emergency or special slot bookings incur an additional £60 fee and must be confirmed before payment. Our salon operates Wednesday to Saturday from 10 AM to 7 PM and is closed Sunday to Tuesday. Please arrive 10 minutes early. Late arrivals may incur fees or result in cancellation without refund. Deposits are required for all bookings over £30 and are non-refundable. Full payment is required upfront for bookings under £30. Cancellation must be made at least 48 hours in advance. Late cancellations or no-shows result in loss of deposit or full service charge. After two no-shows, full prepayment is required for future bookings. Wigs must be dropped off at least two days before your appointment. Late drop-offs incur a £35 fee. Include your full name, appointment type and time, hair description, Instagram handle, and contact number. We are not responsible for lost, damaged, or misplaced wigs, and insurance is strongly recommended. We only accept HD, laces. Dense, thick, big-knotted, or colored laces will result in cancellation with no refund. Services are not provided for synthetic, matted, untreated, or previously used hair in poor condition. Photos and videos may be taken for promotional purposes. Clients posting complaints publicly before discussing with management may forfeit future bookings. We are not liable for any personal client belongings. Verbal abuse or disrespectful behavior toward staff may result in immediate service termination with no refund. Referral rewards are available for first-time clients referred by existing clients. Payment methods accepted are cash, card, and bank transfer. We cannot provide services to children or clients with contagious conditions. Our premises are monitored by CCTV for safety. By booking with Divasbyclaudia, you confirm that you have read, understood, and agreed to our policies. We appreciate your cooperation and look forward to providing excellent service.
Contact Details
309 Barking Road, London E13 8EE, United Kingdom
+ 02070182829
askdivasbyclaudia@gmail.com